You'll win your skin care battle with Dr. Nguyen
Welcome to Raincross Dermatology & Cosmetic Surgery, a state-of-the-art practice dedicated to providing the latest advancements in dermatology and cosmetic surgery. Our expertly trained team, led by Dr. Ethan Nguyen, is committed to delivering exceptional care and unmatched results.
Our Services
At Raincross Dermatology & Cosmetic Surgery, we offer a wide range of services to address a variety of skin concerns. Our expert team is equipped to handle even the most complex skin conditions, including severe acne, psoriasis, eczema, vitiligo, and other light-sensitive skin disorders. Using the latest technology, we can relieve symptoms, improve, or even induce remission in skin conditions.
Our phototherapy center is equipped with Blue Light, B-Clear Light, Narrow-Band UVB, Excimer laser, and special phototherapy equipment to handle difficult-to-treat skin diseases. We accept most PPO insurance plans, Medicare, Tricare, Kaiser, as well as Riverside Medical Clinic HMO, making us a convenient and accessible option for patients seeking high-quality dermatology care.
Psoriasis Treatment Center
The Raincross Psoriasis Treatment Center is one of the largest and only psoriasis facilities in the Inland Empire, dedicated to treating mild, moderate to severe psoriasis skin disease. Our state-of-the-art facility is equipped with the latest technology to deal with severe cases of psoriasis. Dr. Nguyen, a fellowship-trained psoriasis expert, has been providing therapy for all types and severity of psoriasis since 1995. We are proud to be recognized as a referral center for the National Psoriasis Foundation (NPF) due to the severity of psoriasis disease and geographic convenience.
Acne Treatment
Acne is a common skin condition that can be challenging to treat. At Raincross Dermatology & Cosmetic Surgery, our expert team uses the latest advancements in acne treatment to provide effective and personalized care. We understand the impact that acne can have on quality of life, so we strive to achieve optimal outcomes through early and aggressive treatment.
Esthetic and Cosmetic Services
In addition to dermatology care, our practice offers a range of esthetic and cosmetic services, including non-invasive and minimal downtime laser procedures, injectables, and skincare treatments. Our skilled staff is dedicated to helping patients achieve their skincare goals and enhancing their natural beauty.
About Dr. Nguyen
Dr. Ethan Nguyen, the founder of Raincross Dermatology & Cosmetic Surgery, is a dual-trained dermatologist and cosmetic surgeon with extensive experience in treating a wide range of skin conditions and performing various cosmetic procedures. He is an Assistant Clinical Professor of Dermatology at the University of California, Riverside, and the dermatology director and resident educational trainer at Riverside Community Hospital. His passion for staying at the forefront of medical and technological advancements has earned him a reputation as a leading expert in his field.
Overall Experience
The reviews are mixed, with some patients having excellent experiences with Dr. Nguyen and his staff, while others had very negative encounters.
Positive Experiences
Patients who had positive experiences praised Dr. Nguyen for being knowledgeable, experienced, and honest. They appreciated his friendly and direct approach, as well as the nice environment and friendly staff in his office. Some patients appreciated the time he took to explain things to them and answer their questions.
Negative Experiences
On the other hand, patients who had negative experiences reported feeling disrespected, unprofessionalism, and lack of compassion. Some felt rushed or ignored, and were unhappy with the way they were treated. Some specific issues mentioned included removal of a mole without consent, unprofessional behavior from staff members, and a lack of scheduling and sample availability.
Staff Issues
Some reviewers had issues with specific staff members, including Sandra the nurse, who was described as burnt out, unprofessional, and lacking compassion. Others mentioned the front desk staff being cold and unwelcoming.
Insurance and Cost
Some patients were unhappy with the cost of their visit and the insurance system in general. One patient mentioned having to pay a high copay for a visit that they felt was not satisfactory.
